Terms of Service and Privacy Policy

Handling of Information Obtained Through Service Use

Information obtained during the use of our referral services must not be disclosed or provided to third parties, both during and after use.

User Responsibility

Users voluntarily use our career support services and bear all associated responsibilities. However, this does not apply in cases where the company is guilty of intentional misconduct or gross negligence.

Regarding Working Conditions

Our company notifies users about working conditions from job postings, but users must confirm these conditions directly with the employer and enter into an employment agreement at their own discretion. Please note that the working conditions provided by our company do not guarantee the final details of the employment contract.

Disclaimer

• Unless intentional misconduct or gross negligence is present, the company is exempt from liability for the following:
• Our referral services do not guarantee the user’s employment or career change.
• Disputes regarding working conditions or contracts between employers and users are mediated by us but must be resolved by the user.
• Users are responsible for entering into employment contracts with employers.
• The company is not liable for service interruptions caused by natural disasters, network outages, or other force majeure events.
• The company’s liability is limited to direct and actual damages arising from the service use.
• The company reserves all necessary rights for proper operation and management of referral services.

Scope of Job Categories

We handle all job categories except those prohibited by law for job referrals.

Fees

No fees are charged to registered users (job seekers).

Definition of Personal Information

Personal information refers to information such as name, date of birth, address, phone number, email address, academic and work history, which can identify an individual.

Purpose of Providing Personal Information

To provide optimal job support, it is necessary to understand the user's past experiences and preferences in advance. This enables us to guide them to suitable job postings.

Management of Personal Information

Personal information provided electronically is fully protected using SSL (Secure Socket Layer). Internally, strict security measures are implemented to prevent data leaks.

Use of Personal Information

Personal information provided by the user will not be disclosed or shared with third parties without the user’s consent, except under the following circumstances:

• With the user’s consent.
• When disclosed as statistical data that cannot identify individuals.
• When necessary to protect life, body, or property, and obtaining user consent is difficult.
• When requested by legal institutions such as police or courts.
• When required by law.

Disclosure, Correction, and Deletion of Personal Information

Upon request, all stored personal information except evaluation data will be disclosed. If errors are found, corrections will be made promptly. If deregistration is desired or the following apply, the registration will be deleted:

• False statements regarding history, skills, or qualifications during registration or hiring.
• Intentional or grossly negligent damage to employers, workplaces, our company, or third parties.
• Actions causing harm to employers or our company, or damaging reputation or trust.
• Other objectively inappropriate actions as judged by our company.

Delegation of Personal Information Management

To ensure safe management of personal information, our company may delegate tasks to trusted external vendors under confidentiality agreements.

Internal Education

Based on personal information handling standards, our company regularly conducts educational programs, including training for new employees.

Inquiries About Personal Information

If you have questions about the personal information we hold, please contact us at:

Email: info@job-job-japan.com